What Our Customers Say

Top rated

Based on 288 reviews

Chloe Carruth

3 weeks ago

I only recently found this place, but their products, service and prompt delivery is excellent. Highly recommend them. I was a nuisance customer and ordered the wrong stuff and they quickly sorted it for me.

Andrew Sugden

3 weeks ago

Simple and easy to navigate website, good communication throughout and delivered to exact location, even though nobody was home - Excellent!

Derek Bilton

4 weeks ago

What a fantastic experience I’ve had with Smithfield timber. Contacted them in advance of placing an online order for 11 sheets of MR MDF, to ensure delivery didn’t occur while I was at work. The guy who took my call was excellent and advised when I could expect my timber. On the day before delivery I rang and asked for a rough eta. Once again great customer service and an approx time given. Delivery took place the following day, and I must say a huge thanks to the driver who was so helpful. The sheets were all in very good condition with no real damage to any of edges, clear to see they had been loaded carefully. Thanks Smithfield Timber, I will definitely be placing further orders in the future as I have a couple more projects to complete.

Chris Bland

4 weeks ago

Easy to navigate web site, ordered fencing materials, they arrived early on the day, delivery guys were happy, very professional and helpful, couldn't fault them, had the fences repaired and a new gate made in the same day but had to wait for the iron mongery to arrive from amazon to complete the project. Would gladly use Smithfield Timber again.

chunk E Bobbins

4 weeks ago

Woke up 5am Sunday morning , decided to do some DIY, needed some decking. Noted the 7 day delivery. Placed an order, then emailed asking if could possibly deliver that day. Got a reply, Yes, there was a delivery in my area that morning. Then realised I'd not ordered enough, phoned, spoke with Billy, who was very helpful. The delivery was about to leave, but would add the extra wood required. The order was delivered first thing in the morning. Driver helpful and friendly. I highly recommend this company for service and price.

Garath Jackson

4 months ago

Excellent service as always. Order placed and ready to collect on time. Great range of timber available in varying widths and lengths. Prices are so much more competative that large stores. Staff are polite and helpful on collection. Always use Smithfield for my projects.

John Stephenson

5 months ago

Great service. Polite and helpful with the ordering process. Prompt next day delivery (Sunday) and they phoned ahead to let us know when they would be coming. Very happy.

Iain Rutherford

6 months ago

Always a pleasure dealing with Smithfield Timber. I'm only a diyer, but the staff always look after me and provide a personal service. Great products, prices and delivery. I couldn't ask for any more!

Bev

7 months ago

We have alway's bought timber from Smithfield timber merchant. They are so polite on the phone.ring me when they are delivering our order. And the drivers are so friendly and professional. We would use any other timber merchant thank you